Melbourne Food Review: Red Spice Road, McKillop St., CBD

I have heard, and read, many a good thing about Red Spice Road. The deal was clinched when a few colleagues had gone over for a dinner early one evening and came back absolutely raving about their early bird menu. We were going to see Beatlemania* on the night so we thought we would pop in for an early dinner. They have an early bird dinner special which is three shared main courses and shared entree for $25.
Look, let me get straight to the point before you read on: it was one of the worst dining experiences I have ever had. In my 2.0 words: epic fail. And I will spend the rest of this post telling you why.

(betel leaves with chicken filling)
We got there at around 6pm which was the time we made a booking for. The dining room was nice and spacious and practically empty. We were probably one of the three groups of people dining there at the time. My first thought was oh no communal table. Be aware that all seats are communal (except for the private room). Personally I’m not a fan of communal table unless the main is less than $10. However, that’s not by any stretch of imagination my main gripe.
Believe it or not, all of the empty tables and seats, they seated two of us the first two seats near the entrance. Literally 1 metre away from the cash register and waiters’ bench where cutleries, water jugs and all sorts of things are kept. Because it wasn’t busy, we constantly had about 3-4 waiters congregating right behind our backs chattering away.

(the bar – not very far away)
Worse still, the bar in the next room was going absolute full blast. The noise was so loud and distracting. The music was very fast and just pounding and uncomfortable. That wasn’t the only thing fast. The service was extremely fast. In fact, it was so uncomfortably fast. If you can imagine that. Our entree arrived within 5 minutes of ordering. Our mains no more than 2 minutes later. I didn’t even finish taking photos of the entree before our mains arrived. The second our plate looked half way empty, one of the very efficient waiter wanted to clear it away. I had to keep telling them to leave us (the fuck) alone. Really, by the end of the meal, I was that pissed off. Even Mekong on Swanston St. doesn’t rush you that badly.

(crispy pork belly in sweet sauce with Asian-style coleslaw)
It felt extremely rush, in and out. And oh, because it seemed we had the worst seats in the house and there were about 200 other empty seats on the other side of the dining room? I asked if we could move. The reply was no. They were fully booked. Really? At 6pm? When the after work drink crowd was still going full force next door? And that we were there for the early bird which required us to leave by 7.15 anyway? That’s right. No can do. We would not move you.
To add insults to the injury, the table was ‘nipple height’ (Josh’s words, not mine). Absolutely uncomfortable eating. Me being a bit shorter than most people, the table was almost my collar bone height. Imagine that.
All right, I guess by now, having read all that, you would want to know how the food was. First of all, I’m Thai so I am a little biased. The concept of Red Spice Road is pan-Asian (mostly Thai influence) so in a way it takes all the interesting bits of South East Asian food and put them together on a plate. Because these flavours are nothing new to me, I wasn’t blown away.

(beef, sweet potato and pumpkin curry)
Don’t get me wrong, the food was all right – some dishes good and some average. The entree consisted of a bite of minced chicken filling on a betel leaf. It was good. Josh took a bite and proclaimed it to be good. And I concurred. But really, that was asĀ outstanding as it got. I liked the kaffir lime-y and curry-pastey flavours. But well, there was only one bite per person. What more could I say?
Our three mains arrived together: the pork belly was excellent. It was succulent on the inside and crispy on the outside. But it was covered in this ridiculous sweet sauce. The concept I’m sure, came from moo waan (sweet pork). But it didn’t have the depth of the flavour it should have. A moo waan is generally simmered in the sauce until it’s lovely and caramelised, the pork and sauce fuse together but this pork would have been fried and then just coated in the sauce. It was relatively one-dimensional. Its saving grace was the nice, fresh salad on top. Was the dish good? Yes it was (although Josh didn’t like it but that’s him disliking pork belly in general) but was it good enough to put up with such uncomfortable surrounding and pushy service? Hell no.

(mapo tofu – sorry about lack of focus – extremely poor lighting)
Our beef and pumpkin curry was average. It wasn’t bad but it wasn’t any better than your neighbourhood Thai restaurant. Sorry.
Then there was the ugly duckling of a sister, the mapo tofu. This dish was seriously disappointing. Imagine all the things that made a mapo tofu dish nice (the flavourful mince, the kick of the Szechuan peppercorn, the soft, silky tofu) and take all of that away. It was just tofu, mince and some indescriptive sauce. Nice try. But no.

(mocktail – with kiwi, coconut milk etc. – $7?)
I also had a mocktail, which was quite all right. I wonder if the orchid was dyed with food colouring or just any random colouring. It was taken away before I had a chance to finish it too. Oh one thing though, the jasmine rice served with the main courses were rather good. I just thought I might throw that in so I don’t sound too negative! Haha.
I breathed a huge sigh of relief as soon as I walked out of the door, back to normalcy. My heart beat started to calm and my head started to feel better. We only spent about 40 minutes in there because we just couldn’t take it anymore and I guess that was their Friday night business model – herd them in, herd them out. If you don’t mind the communal, nipple height table and feel that the food seems interesting enough for you, I recommend a week night. But for me?
Like I said: epic fail.
Red Spice Road, 27 McKillop Street Melbourne VIC 3000
* Quick Beatlemania review: Great show. Enjoyed it immensely. Although the drummer needs to learn not to bash. He ruined the music somewhat.

Oh dear! I am heading there tonight! I loved it the last couple of times I went though. And I had really good service and the food was not too bad. And I have a soft spot for the crispy pork belly. Hope we have it better tonight.
penny aka jeroxie
31 October 2009 at 2:16 pm
i’m sure i had an extremely bad run. but still… judging from other comments, it probably was common about being rushed.
Kat @ Spatula, Spoon and Saturday
1 November 2009 at 7:48 pm
Yep, we had a hateful experience there soon after it opened and was uninvited to the opening party. It’s had a few bad blog reviews recently.
Ed
31 October 2009 at 2:17 pm
haha i just read your review on your blog. ace.
Kat @ Spatula, Spoon and Saturday
1 November 2009 at 7:55 pm
I’m a massive fan of RSR, but I definately agree that they rush you there, which is definately not cool. We did have an amazing waitress last time we were there. I ordered a mocktail while all my mates ordered beers. I also got a orchid in mine. Boy did I cop some crap from my mates! The lovely waitress overheard this and put a orchid in each one of their beers. That shut them up! Pretty funny!
That pork belly is amazing IMO.
Adski
31 October 2009 at 2:30 pm
she sounds awesome. well my experience was the waitstaff was a bit less impressive. i swear i’m having this anxiety by the minute about the dyed orchid. i’m going to hit the florist and ask what they dye their orchid with. i know in thailand they use cloth dye which sure isnt edible.
Kat @ Spatula, Spoon and Saturday
1 November 2009 at 7:57 pm
Unfortunately I’m not very surprised by your experience. I loved the sweet stuff (mocktails and desserts) but was not impressed by any of the savoury dishes we tried. We weren’t as pissed off by the service as your group, though it wasn’t exactly personable either. (Sounds like Adski, at least, scored a more accommodating waitress!)
Thankfully Melbourne has plenty of other places with a better package deal!
Cindy
31 October 2009 at 6:46 pm
i agree. melbourne has too many restaurants to put up with this. plus i know one of the chefs at gingerboy. thats where im going next!
Kat @ Spatula, Spoon and Saturday
1 November 2009 at 7:57 pm
Would you go back for the food though or was the epic fail too much?
SK
1 November 2009 at 7:05 pm
epic fail too much.
but seriously though, if the food was as good as all of the raves that i have read, i would have gone back despite horrid service (but would ask for a decent table time). but no. i’m pretty sure the food was going to be as good as it got for me. i’m done.
Kat @ Spatula, Spoon and Saturday
1 November 2009 at 7:59 pm
What a terrible experience! It looks like a very nice place from your first photo so I guess you would be expecting more!
I was interested in trying the $25 meal too, but I guess I will give it a miss!
Rilsta
2 November 2009 at 10:57 am
we should replan our lunch again!
Kat @ Spatula, Spoon and Saturday
4 November 2009 at 4:25 pm
I’ve heard so many mixed things about this place. What a shame you had such a bad time!
Agnes
3 November 2009 at 3:01 pm
you know before i went all i heard about this place was good. now only the bad reviews are coming out of the woods.
Kat @ Spatula, Spoon and Saturday
4 November 2009 at 4:25 pm
That is an awful experience. i’d have walked out. its my pet peeve when they seat you near the toilets or public walk areas or when its empty and they seat everyone together rather than allow every diner the semblance of privacy. that pisses me off
n@
4 November 2009 at 5:46 pm
i was pretty close to doing that actually.
Kat @ Spatula, Spoon and Saturday
5 November 2009 at 7:46 pm
Sounds awful Kat! Thank god there are ten bazillion places to go in Melbs!
BTW I’d like to hear your review of the White Lotus in Victoria St if you get a chance to go there.
Mathew Gregson
4 November 2009 at 5:52 pm
white lotus on peel st. you mean? werent you supposed to go with me!?!?
Kat @ Spatula, Spoon and Saturday
5 November 2009 at 7:46 pm
Sounds like you had a bad night!!! i on the other hand love the place – as the waiter explained to me one day the $25 Banquet is mainly a lunchtime deal where the clientele are on a tight time frame – which they do well if anyone had ever been there to see them in action on a friday lunchtime!!
Pork belly is defiantly one of my soft spots and more recently their lamb ribs are just as adddictive!!
their only let down is their tendency to provide great service and food one night and then terrible the next! once you have that great night though its spot on – you should defiantly go again this time ordering off the dinner menu (stay clear of the banquets!!)
Sean Baxter
14 November 2009 at 9:17 am